Last updated: May 20, 2026
lyrical-expedition is committed to full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we meet our obligations and protect your rights.
lyrical-expedition is the data controller responsible for your personal data. Our contact details are:
Email: [email protected]
Address: 42 Meadowbrook Lane, Cheltenham, Gloucestershire, GL50 3QR, United Kingdom
We process your personal data only when we have a lawful basis to do so:
When you submit enquiry forms or subscribe to communications, you provide explicit consent for us to process your data. You can withdraw this consent at any time by contacting us.
When you engage our services, we process your data to fulfill our contractual obligations, including scheduling appointments, providing services, and managing payments.
We may process data based on legitimate business interests, such as improving our services, preventing fraud, and maintaining security, provided these interests don't override your rights.
We process certain data to comply with legal requirements, such as tax obligations and health and safety regulations.
Under UK GDPR, you have comprehensive rights regarding your personal data:
You can request a copy of the personal data we hold about you. We will provide this within one month of your request, free of charge.
If your personal data is inaccurate or incomplete, you have the right to have it corrected.
You can request deletion of your personal data when it's no longer necessary for the purposes we collected it, or if you withdraw consent.
You can request that we limit how we use your data in certain circumstances, such as while we verify its accuracy.
You can request your data in a structured, commonly used format to transfer to another service provider.
You can object to processing based on legitimate interests or for direct marketing purposes.
We do not use automated decision-making or profiling that produces legal effects concerning you.
To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or numerous, we may extend this period by two additional months, in which case we will inform you.
We implement appropriate technical and organizational measures to ensure data security:
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
We primarily store and process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.
We retain personal data only as long as necessary:
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
If you have concerns about how we handle your personal data, please contact us first. If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We review and update our GDPR compliance measures regularly. Any significant changes will be communicated through our website and, where appropriate, directly to affected individuals.
For any questions or concerns about GDPR compliance or data protection, please email us at [email protected] with "Data Protection" in the subject line.